How do I reset my password?

To reset your password from the Merit TV Canada webapp:

Go to https://merittv.ca

  • Click on "Log In" near the top of the page.
  • Above the password input. Click "Forgot Password?"
  • Enter the email address that you already have a Merit TV Canada account with and click "Send Reset Instructions."
  • The email you receive will have a reset link. Click it.
  • On the next screen, enter a new password and click "Confirm."
  • After clicking confirm, you can go sign in to your account using your new password. Enjoy streaming!

To reset your password from the Merit TV Canada mobile app:

  • Open the Merit TV App and click "Sign In."
  • Under the password input, next to "Reset your password," click "Request a new one."
  • Enter the email address that you already have a Merit TV Canada Account with and click "Reset Password."
  • You will be sent an email with a link to reset your password.
  • Click on the "Reset Password" link in the email you received.
  • After clicking "Reset Password," create a new password on the next screen.

After resetting your password, return to the Merit TV app to sign in with your new password. Enjoy streaming!

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